The GoodBye Company's Journey of Hope and Healing
Step into the world of The GoodBye Company, where miracles are crafted in every bottle. Inspired by our son's miraculous recovery, we've created a range of healing serums that offer natural solutions for skin concerns. Proudly made in the USA, our products bring hope and healing from our family to yours.
FAQs
How long does order processing take?
Orders are typically processed within 1-2 business days from the date of purchase. You will receive a confirmation email once your order is ready to be shipped.
What shipping methods do you offer?
We offer various shipping options to accommodate your needs. Shipping times may vary depending on your location and the selected shipping method during checkout.
How are shipping charges calculated?
Shipping charges are based on the weight of your order and the shipping destination. The applicable shipping costs will be displayed at checkout for your convenience.
Do you offer international shipping?
Yes, we proudly serve customers worldwide! International shipping options and costs will be provided during the checkout process.
What is the eligibility criteria for a refund?
To qualify for a refund, the product must be unused, unopened, and in its original packaging. Refund requests must be made within 30 days from the date of purchase.
How do I initiate a refund?
To initiate a refund, please contact our customer support team at support@thegoodbyecompany.com with your order details and reason for the refund. Our team will guide you through the process.
Are there any non-refundable items?
Certain items, such as personalized or perishable goods, may not be eligible for a refund. Additionally, gift cards are non-refundable.